Broadweave Works to Restore Service Related to Severed Fiber Cables

PROVO, UTAH . July 31, 2008, 4:00 p.m. . Broadweave Networks has issued a statement that at approximately 10:30 a.m. this morning several hundredcustomers in the vicinity of Timpview High School experience an unscheduled outage of their voice, video and data services.

Several major aerial lines containing over 1,000 fiber strands were severed.  Broadweave field service representatives who are responding to the emergency report that because the cables were entirely severed, replacement fibers and splicing will need to take place for every one of these affected fibers for service to be entirely returned.  Company officials currently estimate that barring unforeseen complications services will be fully restored by midday on Sunday.

Broadweave noted that the ring architecture of the company.s cable network helps to limit an outage of this nature to the fewest customers possible. If the ring should become severed, for all customers serviced within that length of cable, the signal is automatically re-routed to travel through the alternate side of the loop.

In today.s situation, the several hundred customers whose services are affected are those in closest proximity to the occurrence, whose homes are being serviced directly from the trunk cables that comprise the three severed lines. The company notes that without the ring architecture, as many as 1,200 customers could have been affected by the outage today.

Broadweave customers who are affected by this outage can watch for updates on the Broadweave website or can contact Broadweave at 801-691-5800.